Nov
26

New Homes Ombudsman selected

The Dispute Service (a non-profit company that handles disputes over tenancy deposits) has been selected as the New Homes Ombudsman, following a "fiercely competitive tendering process". This was announced by the New Homes Quality Board (NHQB) here. It explains:
"The New Homes Ombudsman Service will come on line in the New Year. Buyers of new build homes who are unhappy with their new home, or frustrated with the performance of the developer in handling their complaint will be able to ask the New Homes Ombudsman to review their case. The New Homes Ombudsman Service will independently consider customers’ cases and rule whether there has been a breach of the New Homes Quality Code".
Read the announcement here.