Yesterday, James Brokenshire, Secretary of State for the Ministry of Housing, Communities and Local Government (MHCLG), announced a new Housing Complaints Resolution Service for the entire housing market to ensure both homeowners and tenants know where to go when things go wrong. For the first time ever, it will mean that private landlords will be legally required to join a housing redress scheme or be fined up to £5,000 if they fail to do so. This will boost protection for millions of renters across the country. Homeowners of new builds will be better protected too as the government has reiterated its commitment to establishing a New Homes Ombudsman which will protect home buyers’ interests and hold developers accountable. Click here to read the full press release.